Cancellation Policy

Cancellation Policy

Normal Season: 48 hour cancellation policy. Any cancellations received within 48 hours of arrival will incur a 1 night cancellation fee.

Peak Season: 30 day cancellation policy. Any cancellations received within 30 days of arrival will incur full cancellation fees for all cancelled nights. A 30 day cancellation policy applies for all bookings over Easter and Christmas Holidays.

Payment Policy

Normal Season: A credit card is required to secure the booking - no payment is taken upon booking. The balance is due in full on arrival.

Peak Season: A credit card is required to secure the booking - no payment is taken upon booking. Full prepayment will be processed on the credit card provided 30 days prior to your arrival date. A 30 day cancellation policy applies for all bookings over Easter and Christmas Holidays.

Should you wish to prepay via Direct Deposit, please contact reception to make arrangements, at least 30 days prior to your arrival. Should you choose to depart earlier than anticipated once checked in, the balance is NON-REFUNDABLE.

Group Bookings

Cancellation and payment policies for all group bookings differ from the general policies. Please refer to your group contract, or contact the team at The Anchorage Bermagui to enquire about a future group booking.