Welcome To The Anchorage Bermagui
We are so pleased to offer our guests exceptionally comfortable and affordable accommodation here in Bermagui.
We strive to provide above and beyond your expectations and would like to thank each guest for providing positive and constructive feedback to enable us to continue providing the best service.
Enjoy your stay!
Guest Directory
Reception Hours
Contact Us
2 West Street, Bermagui
In-House Guests Please SMS: 0417 919 939
Management and staff trust you will enjoy your stay and have a memorable holiday. Please take a moment to familiarise yourself with the information provided.
9.30am - 4.30pm Monday - Friday
Our reception is closed on the weekend and public holidays.
We are a small, hands-on team here at The Anchorage, so if the office is unattended please call or text us - were' never too far away!
Please SMS 0417 919 939
We strongly prefer that you contact us during our reception hours (noted above).
However, we understand that sometimes urgent matters arise and you may need assistance.
Please SMS 0417 919 939 and we'll get back to you as quickly as we can.
Arrival / Departures
House Rules
General
Check In: 2:00pm
Check Out: 10:00am
For early 'Check In' or late 'Check Out' please contact Reception in advance to check for availability and cost.
All Departures: Switch off A/C and lights, any dishes to be washed or dishwasher put on for a cycle, remove rubbish and place used towels on the floor of the shower. Remove power tag and place keys on the coffee table. Lock apartment using key safe as done so on arrival.
1. No Smoking
All apartments are non-smoking. This includes on your patio with the bi-fold doors open. No smoking is allowed in the pool area.
Any indoor smoking will incur a $250 deodorising fee.
2. No Pets
No pets are allowed anywhere in The Anchorage Bermagui. Please respect our adherence to health and safety regulations.
3. Quiet Time is 10pm Sharp
Please vacate the BBQ are by 10pm sharp each night. All non-guests of The Anchorage are to leave by 10pm too.
4. Speed Limit is 5km/h
The speed limit within our premises is 5km/h. Please consider the safety of guests and children by ensuring you do not exceed this limit.
5. Children Supervision
Children must be supervised when in the pool or trampoline areas.
6. Keep Apartment Clean
Please keep your apartment and other resort facilities that you use clean and tidy. Bins are located around the resort for your convenience.
7. Cleaning Filleting and Bait
STRICTLY NO cleaning or filleting of fish on the premises. Bait is not to be stored in apartments, a commercial freezer for your bait is located in the communal laundry.
8. Non-Guest Visitation
Visitors are welcome to accompany guests in their apartments and BBQ area, but we do ask that they depart the premises quietly by 10pm. Please note that the pool is for guests only, and visitors must also park outside of the resort.
9. Respect Staff and Guests
The health, safety and happiness of our staff and guests is of utmost importance. Please respect all staff and fellow guests.
10. Call-Out Fee Charge
If the fire brigade is called to your apartment due to reckless or negligent behaviour, you will be charged the call-out-fee.
WiFi / Phone Reception
Free high speed NBN internet is available in each holiday apartment and around the pool & BBQ areas.
Included in your stay is 1GB of Wi-Fi per day.
Please note we are on a fixed wireless NBN that unfortunately is subject to trothing in peak periods
Telstra and Optus work well throughout the resort. However, smaller service providers such as Vodafone will only gain signal at the top of the driveway.
To connect, select the network ‘Anchorage_Guest’.
Use the password ‘guest1986’.
Parking
Each apartment is allocated 1 parking space. Please part any additional vehicles outside of resort.
Visitors must park outside of resort.
Boat Parking
If you have a boat, please park as directed by management.
No boats to be parked next to the BBQ area (fuel and flames don't mix!), and please don't block access to other apartments or laundry facilities.
Smoking
All of our apartments are non-smoking, including on the patios and in the shared guest areas as not to interfere with neighbouring guests. Please find an appropriate place for smoking and always fully extinguish and dispose of cigarette butts. Please do not smoke indoors or a $150 cleaning and deodorising fee will be charged.
BBQ Area
The BBQ area is enjoyed by all guests, so please leave the area in the condition in which you found it. Cleaning equipment is located underneath the freestanding BBQ.
Please vacate BBQ are by 10pm.
Pool & Trampoline
Open: 8.30am - 6.30pm daily.
We please ask that no glass be taken into the pool area at any time. Please no diving, loud music, screaming or anything that may disturb your fellow guests. The pool is reserved for guests only, no visitors.
Children need adult supervision at all times.
Strictly, only one child at a time on the trampoline.
Laundry
Washing machine and driers both take 4x $1 coins each, and take approx 20 minutes. Accrue more drying time by inserting more coins. Make change at reception or at the local Woolworths supermarket if after hours (short walk).
You can purchase washing powder at reception.
Housekeeping
Apartments are serviced weekly during stays of 14 nights or longer, upon request. Starter soaps, shampoo, conditioners etc. are complimentary. Once run out, please purchase your own at the local supermarket.
Rubbish Removal
Please remove all rubbish from apartment and follow council guidelines. Green is for food and garden items, yellow is for recycling and red is for general waste. Please see resort map for your nearest council bin.
Air Conditioning
The aircon units are both cooling and heating. Allow some time for the unit to heat or cool your apartment. Ensure all windows and doors are closed for maximum effect. We recommend 22 degree celsius in winter and 24 degree celsius in summer.
Smart TV
Our apartments offer Smart TV’s. Please ensure you have signed out of any accounts (Netflix/Stan etc) prior to departure. The Anchorage is not responsible for accounts that have not been signed out of.
Apartment Keys
Please be responsible with your allocated keys and have them on your person at all times.
Charge for replacement key and power tag is $50.00.
Restaurants / Cafes / Bars Nearby
There is a selection of restaurants, cafes and bars at The Fisherman’s Wharf, within a 5 minute walk from The Anchorage. Bermagui Township is a further 10 minutes walk.
Local Township
ATM
There is a Redi ATM out front of Horizon Credit Union. Woolworths self-serve checkouts offer cash out at no charge. The County Club and Beach Hotel have their own ATM services.
Information Centre
Located on Bunga Street opposite Mitre 10. Open daily 10:00am – 4:00pm.
Groceries
Woolworths is located behind the Beach Hotel.
For localised options visit 777 Supermarket, Gulaga Organics, Honorbread, Eastwoods Deli, Bermagui Seafood Emporium, Cream Pattisserie, Bazza’s Hot Bread and the Growers Market each Thursday (seasonal).
Bottle Shops
Bermagui Cellars is open 10:00am – 6:00pm everyday. Other options include takeaways from the Beach Hotel or Country Club. Local vineyards open their cellar doors throughout the year – see their websites for details [Mimosa Winery, Rusty Fig, Breakfast Creek, Tilba Valley].
Town Maps
Please help yourself to a town map, located in the laundry, for all business information and details.
Transport
Be-Driven Bermagui (Andy) – Ph. 0408 029 508
Eddies Car XI (Eddie) - Ph. 0428 040 934
Bermagui Country Club Courtesy Bus - Ph. 02 6493 4340
Bermagui Beach Hotel Courtesy Bus - Ph. 02 6493 4206
Emergency Services
'000' (Ambulance, Fire and Police)
Local Police
Bermagui Police Station Ph. 02 6493 4244
Hospitals
South East Regional Hospital, 4 Virginia Drive BEGA NSW 2550
Phone: 02 6491 9999
Moruya District Hospital, River Street MORUYA NSW 2537
Phone: 02 4474 2537
Doctor / Medical Services
24 Hour Medical Advice - Ph. 1800 022 222
Bermagui Medical Centre, 24 Bunga Street BERMAGUI – Ph. 02 6493 4903
Going Fishing?
Bermagui is a fisherman’s paradise.
If you are here to fish, please take note:
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Park your boat as advised by management. We understand your equipment is valuable and this is heavily considered when allocating your apartment and parking space. We have now installed CCTV for additional peace of mind, however still secure your valuables.
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Use designated fish cleaning bays and boat launching ramps (opposite the bait and tackle store & at the main boat ramp in town). Strictly no fish cleaning or sorting of fish at The Anchorage. Zak at the local butchers does a great job of smoking fish.
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There are sufficient hoses around the resort for the wash down of your boat, please don’t disconnect fittings or move hoses around and always be mindful of water usage. We have also placed council bins around the resort for your boat rubbish, please refrain from filling up the small trash cans in the BBQ area.
Please respect our oceans, our marine life, and each other.
Every year we welcome hundreds of fisherman to The Anchorage. We love to see our guests return each season, whether it is an entire fishing club or one boat, you are valued guests and your respect towards us as hosts and of our facilities is greatly appreciated.
If you are unsure about any of our facilities within the resort or in town, PLEASE ASK US.
Legal
Payment Policy
A deposit is required to secure all peak bookings.
Shoulder/Low: A credit card is required to secure the booking – no payment is taken upon booking. The balance is due in full on arrival.
Peak/High: A credit card is required to secure the booking - no payment is taken upon booking.
Full prepayment will be processed on the credit card provided 30 days before your arrival date.
This applies for all bookings over long weekends, September School Holidays, Easter and Christmas Holidays
Cancellation Policy
Shoulder/Low Season: 48 hours written notice of cancellation for refund
Peak/High Season: 30 Days written notice of cancellation for refund
Refunds incur $20 admin fee.
Should you choose to depart earlier than anticipated once checked in the balance is NON-refundable.
Resort Rules
We want to ensure the enjoyment and safety of all guests. Please ensure you follow the simple guidelines below:
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Respect other guests and resort staff
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Reduce noise after 10:00pm
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Visitors must park outside the resort and are requested to leave by 10:00pm
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Report any maintenance issues or poor behaviour to reception
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STRICTLY NO cleaning or filleting of fish on the premises
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Bait is not to be stored in apartments or laundry fridge/freezer
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Please keep your apartment and other resort facilities you use clean and tidy.
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Bins are located around the resort for your convenience
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Sorry, no pets
ZERO TOLERANCE RULES
Failure to abide by the below could result in your accommodation being terminated, effective immediately and without refund. Security and local police will be involved if necessary. We will not tolerate:
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Anti-social behaviour towards other guests
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Stealing from other guests staying at the Resort
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Abusive language and swearing
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Undue noise and behaviour
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Excessive drinking of alcohol or use of drugs
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Not accepting instructions from Resort Management and /or Security
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Damage of any kind to Resort property and facilities
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Gatherings of more than 6 people on any one site is not allowed unless prior arrangements have been made with Reception
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Non-payment of Resort fees