2 West Street, Bermagui NSW ยท 02 6493 3308
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Guest Information

Welcome to The Anchorage Bermagui. We are so pleased to offer our guests exceptionally comfortable and affordable accommodation here in Bermagui.

We strive to provide above and beyond your expectations, and we would like to thank each guest for providing positive and constructive feedback that lets us keep improving. Enjoy your stay.

Management and staff trust you will have a memorable holiday. Please take a moment to familiarise yourself with the information below.

Guest directory

Contact us

2 West Street, Bermagui NSW 2546
Reception: 02 6493 3308
In-house guests, please SMS 0417 919 939

Reception hours

9am to 3pm, Monday to Friday. Closed weekends and public holidays.

We are a small, hands-on team here at The Anchorage, so if the office is unattended please call or text us. We are never too far away.

After hours

We would prefer you contact us during reception hours, but we understand urgent matters arise. Please SMS 0417 919 939 and we will get back to you as quickly as we can.

Arrival and departure

Check in: 2pm
Check out: 10am

For an early check in or a late check out, please contact reception in advance to check availability and cost.

Before you leave

  • Switch off the air-conditioning and the lights.
  • Wash any dishes, or put the dishwasher on for a cycle.
  • Remove your rubbish.
  • Place used towels on the floor of the shower.
  • Remove the power tag and leave the keys on the coffee table.
  • Lock the apartment using the key safe, as you did on arrival.

House rules

  1. No smoking. All apartments are non-smoking, including on your patio with the bi-fold doors open, and in the pool area. Smoking inside an apartment will incur a $250 deodorising fee. Please find an appropriate area outside the resort, and always fully extinguish and dispose of cigarette butts.
  2. Pets. Pets are welcome in our pet-friendly apartments only, by prior arrangement, and our pet policy applies to every stay with a dog. Pets are not permitted anywhere else on the property.
  3. Quiet time is 10pm sharp. Please vacate the BBQ area by 10pm each night. All non-guests are to leave by 10pm. Quiet time runs from 10pm to 7am.
  4. Speed limit is 5km/h. Please consider the safety of guests and children by keeping to it.
  5. Children must be supervised at all times, including in the pool and trampoline areas.
  6. Keep your apartment clean. Please keep your apartment and the resort facilities you use clean and tidy. Bins are located around the resort.
  7. Cleaning, filleting and bait. Strictly no cleaning or filleting of fish on the premises. Bait is not to be stored in apartments. There is a large freezer for your bait in the communal laundry.
  8. Visitors. Visitors are welcome in your apartment and the BBQ area, but we ask that they leave quietly by 10pm. The pool is for guests only, and visitors must park outside the resort.
  9. Respect staff and guests. The health, safety and happiness of our staff and guests matters most. Please respect everyone here.
  10. Fire brigade call-out. If the fire brigade attend a false fire alarm, you will be charged a fee of $1650.

General information

Wi-Fi and phone reception

Free high speed NBN internet is available in each apartment and around the pool and BBQ areas. We use a fixed wireless NBN connection, which can slow at peak times.

Telstra and Optus work well throughout the resort. Smaller providers such as Vodafone will only pick up signal at the top of the driveway.

Your Wi-Fi network and password are on the card in your apartment. If you cannot find it, text us on 0417 919 939 and we will send it to you.

Parking

Each apartment is allocated one parking space. Please park any additional vehicles outside the resort. Visitors must also park outside the resort.

Boat parking

If you have a boat, please park as directed by management. No boats beside the BBQ area, and please do not block access to other apartments or the laundry.

BBQ area

The BBQ area is shared by all guests, so please leave it as you found it. Cleaning equipment is underneath the freestanding BBQ. Please vacate the area by 10pm.

Pool and trampoline

Open 8.30am to 6.30pm daily through the warmer months. The pool is closed over winter.

Please keep glass out of the pool area at all times, and no diving, loud music or anything that would disturb other guests. The pool is for guests only. Children need adult supervision at all times, and only one child at a time on the trampoline.

Laundry

The washing machine and dryer each take 4 x $1 coins and run about 30 minutes. Add more coins for more drying time. Change is available at reception, or at the local Woolworths after hours, which is a short walk.

Housekeeping

Apartments are serviced weekly on stays of 14 nights or longer, on request. Starter soaps, shampoo and conditioner are complimentary. Once they run out, the local supermarket is a short walk.

Rubbish

Please remove all rubbish from your apartment and follow council guidelines: green for food and garden waste, yellow for recycling, red for general waste. The resort map shows your nearest bin.

Air-conditioning

The units both heat and cool. Give them time to work, and keep windows and doors closed for best effect. We suggest 22 degrees in winter and 24 in summer.

Smart TVs

Our apartments have smart TVs. Please sign out of any accounts, such as Netflix or Stan, before you leave. The Anchorage is not responsible for accounts left signed in.

Keys

Please keep your keys on you at all times. Replacement of a key and power tag is $50.

Eating nearby

There is a good selection of restaurants, cafes and bars at the Fisherman’s Wharf, a five minute walk from The Anchorage. Bermagui township is a further ten minutes on foot.

Around town

ATM

There is a Redi ATM out the front of Horizon Credit Union. Woolworths self-serve checkouts offer cash out at no charge. The Country Club and the Beach Hotel have their own ATMs.

Information centre

On Bunga Street, opposite Mitre 10. Open daily 10am to 4pm.

Groceries

Woolworths is behind the Beach Hotel. For local options try Lake Road Pantry, Gulaga Organics, Honorbread, Bermagui Seafood Emporium, Bazza’s Hot Bread, and the Growers Market each Thursday in season.

Bottle shops

Bermagui Cellars is open 10am to 6pm daily. There are also takeaways from the Beach Hotel and the Country Club. Local vineyards open their cellar doors through the year, including Mimosa Winery and Tilba Valley Winery.

Town maps

Please help yourself to a town map from the laundry.

Transport

Eddies Car Hire (Eddie) 0428 040 934
Bermagui Country Club courtesy bus 02 6493 4340

Emergency

000 for ambulance, fire and police.

Bermagui Police Station 02 6493 4244

Hospitals

South East Regional Hospital, 4 Virginia Drive, Bega NSW 2550 · 02 6491 9999

Moruya District Hospital, River Street, Moruya NSW 2537 · 02 4474 2537

Doctors and medical

24 hour medical advice 1800 022 222

Bermagui Medical Centre, 24 Bunga Street, Bermagui · 02 6493 4903

Bega Medicare Urgent Care Clinic, Suite 1, 106 Auckland Street, Bega NSW 2550 · 02 6412 2769 · Open every day, 8am to 8pm

Going fishing?

Bermagui is a fisherman’s paradise. If you are here to fish, please take note.

  • Park your boat as directed by management. We know your equipment is valuable, and we take it into account when we allocate your apartment and parking space. There is CCTV on site for extra peace of mind, but please still secure your valuables.
  • Use the designated fish cleaning bays and boat ramps, opposite the bait and tackle store and at the main boat ramp in town. Strictly no fish cleaning or sorting at The Anchorage. Zak at the local butcher does a great job of smoking fish.
  • There are hoses around the resort for washing your boat down. Please do not disconnect fittings or move hoses, and be mindful of water use.
  • Council bins are placed around the resort for your boat rubbish. Please keep it out of the small bins in the BBQ area.

Please respect our oceans, our marine life, and each other.

Every year we welcome hundreds of fishers to The Anchorage. We love seeing our guests return each season, and whether you are an entire fishing club or one boat, you are valued here. If you are unsure about anything in the resort or in town, please ask us.

Resort rules

We want every guest to enjoy their stay and feel safe. Please follow these simple guidelines.

  • Respect other guests and resort staff.
  • Reduce noise after 10pm.
  • Visitors must park outside the resort, and are asked to leave by 10pm.
  • Report any maintenance issue or poor behaviour to reception.
  • Strictly no cleaning or filleting of fish on the premises.
  • Bait is not to be stored in apartments or in the laundry fridge or freezer.
  • Keep your apartment and the facilities you use clean and tidy. Bins are located around the resort.

Zero tolerance

Failure to abide by the following may result in your accommodation being terminated immediately and without refund. Security and local police will be involved if necessary. We will not tolerate:

  • Anti-social behaviour towards other guests
  • Stealing from other guests staying at the resort
  • Abusive language and swearing
  • Undue noise and behaviour
  • Excessive drinking of alcohol, or the use of drugs
  • Not accepting instructions from resort management or security
  • Damage of any kind to resort property and facilities
  • Gatherings of more than six people on any one site, unless arranged with reception beforehand
  • Non-payment of resort fees

Payment and cancellation

Our payment, cancellation and group booking policies are set out in full on the Cancellation Policy page, and our booking terms are on the Terms and Conditions page.

The apartment buildings lit warmly at dusk, framed by palms

We are never far away

Anything you need, just ask

Text us on 0417 919 939 and we will get back to you as quickly as we can.

Text us Call reception